RMA Request Form

Complete this form to request a Return Merchandise Authorization

Success! Your RMA request has been submitted. We will review your request and contact you within 1-2 business days.

1. Return Type

Please select a return type

2. Customer Information

First name is required
Last name is required
Valid email is required
Phone number is required
Shipping address is required

3. Order Details

Order number is required
Purchase date is required
Purchase source is required
Dealer name is required

4. Product Information

Part number is required
Product name is required

5. Vehicle Information

Year is required
Make is required
Model is required
Engine is required
Last 8 of VIN is required
Mileage at install is required
Mileage at failure is required

6. Issue Details

Return reason is required
Issue description is required
Please select install type

7. File Uploads

Please upload your purchase invoice and clear photos of the product issue.

Click to select files...
No files chosen

*Note: Due to system limitations, if files do not attach, please reply to our confirmation email with your attachments.

  • RMA number required before shipping any returns
  • Returns must be initiated within 30 days of purchase
  • 15% restocking fee applies to non-defective returns
  • Core returns must be shipped within 30 days of receiving replacement
  • Warranty covers manufacturing defects only
  • Customer responsible for return shipping costs
  • Non-returnable items: electrical components, custom orders, clearance items
  • All returns must be in original packaging with all accessories
  • Refunds processed within 5-7 business days after inspection